6. Quote validity
Quotes are valid for 7 calendar days from issue. During high season (January–March), validity is reduced to 3 days due to supplier price volatility. After this period, the quote requires updating.
7. Delivery times and transfer of risk
7.1. Indicative timeframes
- Customised products: approximately 10–15 business days from proof approval and payment confirmation.
- Unbranded products: approximately 3–5 business days from confirmation.
Timeframes are indicative and depend on supplier availability and job complexity. Xtampa will inform of any foreseeably significant delay.
7.2. Transfer of risk
The risk of loss or damage transfers to the customer upon delivery to the carrier (B2B customers, art. 1452 Civil Code). For consumers (B2C), risk transfers upon physical delivery of the goods (art. 66 bis TRLGDCU).